Privacy Notice

1.Information we collect

We collect information you provide directly and information collected automatically when you use the site.

Information you provide — when you request or schedule an inspection, call, email, or submit a form, we may collect your name, phone number, email address, the property address, and any details you share about the property or your request.

Information collected automatically — like most websites, our host records standard server log data (IP address, browser type, pages viewed, timestamps) for security and to keep the site running.

2.How we use information

• To schedule, perform, and deliver your inspection and report;
• To respond to your questions and communicate about your request;
• To send your report to you and, at your direction, to your agent or insurance carrier;
• To operate, secure, and improve the website;
• To comply with legal, tax, and regulatory obligations.

We do not sell your personal information.

3.reCAPTCHA & service providers

Our scheduling form is protected by Google reCAPTCHA to prevent spam and abuse. Your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

We rely on a small number of service providers to run our business — for example, our website host, email provider, and scheduling/report software. These providers process information only to provide services to us and are not permitted to use it for their own purposes.

4.How we share information

We share information only as needed to deliver our services or as required by law:

• At your direction — e.g., sending your report to your real estate agent or insurance carrier;
• With service providers — who help us operate (hosting, email, scheduling), under confidentiality obligations;
• For legal reasons — to comply with law, enforce our agreements, or protect rights and safety.

5.Cookies & analytics

The site may use essential cookies and similar technologies needed for core functionality and security. If we add analytics, we will update this notice. You can control cookies through your browser settings; disabling some may affect how the site works.

6.Retention & security

We keep inspection records and related information for as long as needed to provide our services and to meet legal, insurance, and business requirements, then dispose of them responsibly. We use reasonable administrative and technical safeguards to protect information, though no method of transmission or storage is completely secure.

7.Your choices

You may request access to, correction of, or deletion of the personal information you have provided, subject to records we are required to retain. To make a request, contact us and we will respond as required by applicable law.

8.Children's privacy

Our services are directed to property owners and buyers, not to children, and we do not knowingly collect personal information from children under 13.

9.Changes & contact

We may update this notice from time to time; the “last updated” date above reflects the latest revision. For any privacy question or request:

Lunar Home & Commercial Inspections, LLC
1200 Riverplace Boulevard, Suite 105 #1574, Jacksonville, FL 32207
support@lunarinspections.com · (877) 699-3299